At Devora Hygiene, we are committed to delivering your orders swiftly and safely, ensuring a hassle-free shopping experience. Please take a moment to review our shipping and delivery policies:
1. Free Shipping on All Orders
We offer free shipping on all orders across India. You do not have to pay any additional shipping fees, regardless of your location within India.
2. Order Processing Time
Once your order is placed, we process it within 1-2 business days. During high-demand periods or sales, processing may take slightly longer. Rest assured, we are working hard to get your order to you as soon as possible.
3. Delivery Time
Please note that delivery times may vary based on the shipping location and any unforeseen circumstances.ry times are estimates and may vary due to unforeseen circumstances like weather conditions, holidays, or other factors beyond our control.
Orders are typically delivered within 3-7 business days depending on the delivery location.
4. Delivery Partners
We partner with reliable courier services to ensure your order reaches you safely and on time. You will receive a tracking number once your order is shipped, allowing you to monitor the progress of your delivery.
5. Order Tracking
Once your order has been dispatched, you will receive an email or SMS containing your tracking details. You can use the tracking number provided to monitor the status of your shipment via our courier partner’s website.
6. Delivery Locations
We currently deliver all across India. If your area is not serviceable by our delivery partners, we will notify you promptly, and your order will be canceled with a full refund.
7. Delivery Delays
In rare cases, deliveries may be delayed due to unforeseen circumstances. If there is a significant delay in the delivery of your order, we will notify you via email or phone. You can also contact our customer support team for updates on your order.
8. Order Cancellations
Orders can be canceled within 2 hours of placing the order. To cancel your order, please log into our website and visit the Order Cancellation section in your account. Cancellations after the 2-hour window will not be possible as the order would have been processed for shipping.
9. Undelivered Packages
If a package is returned to us due to an incorrect address or because the package was not claimed, we will notify you. You will be responsible for any additional shipping costs incurred for re-delivery.
10. Changes to the Shipping Policy
Devora Hygiene reserves the right to change this Shipping & Delivery Policy at any time. Any updates will be posted on this page.
Contact Us
If you have any questions or concerns regarding your shipment, feel free to contact us:
- Email: care@devorahygiene.com
- Phone: +91 9871512424